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Privacy policy

Last updated: [19th February 2025]

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We are committed to protecting and respecting your privacy.

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1. Introduction

Welcome to Housi Ltd's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

 

2. Who We Are

Housi Ltd is a company registered in England and Wales with company number 14481023. Our registered office is at 111 Belgrave Road, London, E17 8QF. We are the controller and responsible for your personal data.

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3. Contact Details

If you have any questions about this Privacy Policy or our privacy practices, please contact us in the following ways:

  • Email: hello@housi.uk

  • Phone: +44 203 355 0420

  • Postal Address: 111 Belgrave Road, London, E17 8QF, UK

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4. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.

  • Contact Data includes billing address, delivery address, email address and telephone numbers.

  • Financial Data includes bank account and payment card details.

  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

  • Usage Data includes information about how you use our website, products, and services.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

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5. How Is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

  • Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

    • Apply for our products or services;

    • Subscribe to our service or publications;

    • Request marketing to be sent to you;

    • Give us feedback or contact us.

  • Automated technologies or interactions: As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

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6. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal obligation.

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7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

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8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data.

  • Right to withdraw consent at any time where we are relying on consent to process your personal data.

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10. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy (#).

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11. Changes to the Privacy Policy

We keep our Privacy Policy under regular review. This version was last updated on [Insert Date]. It's important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

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12. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

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13. Complaints

If you have any concerns or complaints about how we handle your data, please contact us using the details above. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

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14. Data Processing by Wix.com

As our website is hosted on the Wix.com platform, Wix may collect and process certain data on our behalf in accordance with their privacy policy. Please refer to the Wix.com Privacy Policy for more information: **https://www.wix.com/about/privacy

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